Returns & Exchanges
At Von Dutch, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer returns and exchanges on unworn items with original tags within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is authorized, download and print the prepaid shipping label provided via email.
Pack and Ship
Securely pack your items in the original packaging, attach the return label, and drop the package off at any authorized carrier location.
Receive Refund
After our warehouse inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing